Center for Family Health


What is a Patient-Centered Medical Home or PCMH?

A PCMH is a physician office where healthcare professionals work as a team to provide you with care that is individually determined to meet your specific needs. Healthcare team members strive to know you and your preferences regarding your care and they remember these details. They take the time to answer your questions and help you decide what treatment is best for you. Under this new approach to healthcare, YOU are an important member of the team. Your role is to openly communicate with the healthcare professionals. Ask questions. Let the team know when you don’t understand something. Make the team aware of the medications you are taking, including vitamins and home remedies.

How Does This Transformation to PCMH Affect You?

It is a proactive healthcare delivery. This is a new way of thinking about your healthcare. We’re no longer waiting for you to walk in our door. We’re actively assisting in your management before you reach our door. A PCMH offers you an opportunity to receive the care you think you should be receiving. Medical Home team members:

 Are accessible and easy to communicate with

 Know you and your medical history

 Help you to better understand your medical condition

 Coordinate the care you get with other medical professionals


It all started when…

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